Support Desk Information

Call Toll-Free 24/7

1-888-293-2225

Business Hours

Mon-Fri 8am to 8pm GMT

Emergency Hours

24/7 monitoring & response

New Account - Next Step?

Thanks for signing up!

You should have received your control panel login by now. Sign in and click the ADD NEW VIDEO button. Upload a video and you're nearly done! You will receive an email when your video has been converted to streaming. Share the new video landing page from the email with your fans and you're making money! If you have any questions or problems, contact us and we will quickly help you!

What does Sell and Stream cost?

Sell and Stream earns a processing fee from each sale to help us cover the costs of payment processing and hosting. The current processing service fee is as follows:

Videos priced $2 to $6.99 = 99¢ per video sold
Videos priced $7 and higher = 15% of sale price

The minimum price for a video is $2.00 USD. The maximum price is $99.99.

Sell and Stream includes free hosting for up to 25 videos. If you would like to add more videos to your library, we will upgrade your account FREE if your account has positive sales activity. Contact Support and we'll check out your account.

Payouts are sent electronically every Monday for sales registered the previous week by Friday midnight GMT. The minimum payout threshold for Paypal and ACH payouts is $30. The minimum payout threshold for International and other forms of payout is $100. Wire transfer fees of up to $30 per payout may apply for wire transfer payouts. We will discuss these fees with you before charging you excessive fees. We try to get the best money transfer deals we can find.

Users under the age of 18 must show written approval by a guardian prior to payout.

Basic partner agreement and proof of identification required for first payout.

I am having problems signing into the Control Panel.

We've beefed up security to all sites due to new kinds of hacking attempts. If you are having issues signing into the admin area, try the following:

  • Use Chrome or Firefox browser, and make sure javascript is enabled.
  • If already using Chrome or FF, clear your cache.
  • Make sure only one person is using your account at a time. Only one device can use your login at one time. We can accommodate more if they are needed, but it may cause other issues, if editing pages are left open on one device and saved on another.

How to clear cache for most browsers: https://kb.iu.edu/d/ahic